For many years I worked with a few staff, but mostly by myself to perfect the application process of all the services. I also had to perfect the many administration, marketing, finance and legal issues needed for this specialised industry. My little business was booming with staff, sub-contractors, customers and profits always increasing.
With legal help, I established a Franchise system and sold our first Franchise in 1998. The profits and flexibility enjoyed by the Franchisees was amazing, yet some of the guys were still not happy. As a Franchise system we had all the usual fees, rules and reporting systems which restricted growth.There had to be a better way, so again with more legal help, we dropped all the fees, rules and reporting, then changed to a License system in 2006
All these years of determination, hard work and experience have put me in a fantastic position. Even the problems of operating across the country plus overseas have been overcome. I now have a great team of people working with me. Now days, the business is still completing some jobs in the Adelaide region, but mostly training new Licensees at our training centre.